You may choose to provide us with personal information while visiting our website. Listed below are the ways you may provide the information.
If you email us through the "Email Us" link on this site, we require your first and last name, company name, email address, telephone, and zip code, so that we can respond to your comments and questions.
If you would like to receive our quarterly electronic newsletter, Actuation Pneus, we require your first and last name, company name, and email address. All newsletters include instructions on how to "opt out" of future communications of the same type.
Give Feedback Button
We have a Give Feedback Button in the bottom right hand corner of this site, which allows you to provide feedback on a variety of topics. When leaving this feedback, we give you the option to provide us with your name and email address, so we can respond to your feedback. If you submit your email, you will receive an auto-reply email, thanking you for your feedback.
Request Printed Catalogs
When you request printed catalogs, we require you to provide your first and last name, company name, and the address where you would like the catalogs to be shipped. You may choose to provide additional information as well.
Locating a Distributor
If you would like to purchase Bimba products through a distributor, we ask for your zip code, state, or country, so that we can direct you to the nearest stocking distributor for your convenience.
Bimba Warranty Registration
To register your OLE product and receive a FREE one-year extension to your original one-year warranty, we require you to provide your full name, title, company name, phone number, street address, city, state, zip code, email address, company business, application in which the product is being used, the Bimba Model Number of the OLE product purchased, the quantity purchased, the purchase date, and the in-service date. We use this information to register your product and provide repair services within the terms of your warranty.
Free Sample Order Forms
Bimba may occasionally offer free samples of products. To receive these products, we require your full name, email address, company name, phone number, and ship to address. You may choose to provide additional information as well. We use this information to process your request, and to communicate with you.
Custom Design Request
If you are interested in a custom design from Bimba, we ask you to fill out a form with personal and application information. Personal information we require includes your first and last name, title, company name, street address, city, state, zip code, email address. We also require application information for the target price, load, if the load needs to be guided, low and high operating temperatures, and if you require wash down, we ask you to provide the chemicals used. You may choose to provide additional information as well. We use this information to contact you in order to work on your custom design.
Questionnaires and Surveys
We occasionally may ask visitors to our site to complete online surveys and opinion polls on a variety of topics. These surveys help us serve you better and increase the user experience of our site. We may ask you to provide your email address and name when filling out a survey. This information may be used for future surveys and questionnaires. All surveys and questionnaires sent via email will have an "Opt-out" option.
When you order products from Bimba online, we ask you to create an account, providing your email address and creating a password. Your email address will be used as your Customer ID login. We also require your first and last name, company name, street address, city, state, country, and shipping method so we can ship your products to you. We use this information to communicate with you about your order.
We may collect non-personal information while you are visiting our website. This information tells us how many people visit the site, and which pages they look at. This information is collected using cookies, which are bits of text placed on your hard drive when you visit certain sites, and tell us whether you have been on the site before. This information is provided to us using Google Analytics. We use this information to create a better user experience.
We do not sell or disclose personal information about our website visitors.
We maintain administrative, technical, and physical safeguards to protect any information you provide while visiting our website. We use secure socket layer (SSL) technology to keep your personal information safe.
We undertake to use your information only for:
- the purposes for which it was collected;
- such additional purposes as may be required by law; and
- such additional purposes as are authorized by law (in particular to protect our interests, e.g., if we believe on reasonable grounds that you have failed to fulfill your obligations to us or have committed a breach of the law.
We provide links to other websites for your convenience and information, which may have their own privacy policies in place, which you should review if you visit any linked sites. Bimba is not responsible for the content or use of any linked sites.
This document may be updated periodically without prior notice to you to reflect changes in our online information practices. We will post a notice on the site to notify you of any significant changes. The date of the most recent update can be found at the top of this page.